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Egain

4 known vulnerabilities

1
CRITICAL
1
HIGH
2
MEDIUM

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chat 3 mail 1
4 CVEs
6.1
CVE-2020-15948

eGain Chat 15.5.5 allows XSS via the Name (aka full_name) field.

 7.5
CVE-2019-17123

The eGain Web Email API 11+ allows spoofed messages because the fromName and message fields (to /system/ws/v11/ss/email)

 9.8
CVE-2019-13976

eGain Chat 15.0.3 allows unrestricted file upload.

 6.1
CVE-2019-13975

eGain Chat 15.0.3 allows HTML Injection.

Frequently Asked Questions

How many CVEs affect Egain?

Egain has 4 CVE records in our database, including 1 critical and 1 high severity vulnerabilities.

What are the most severe Egain vulnerabilities?

Egain has 1 critical severity (CVSS 9.0+) and 1 high severity (CVSS 7.0-8.9) vulnerabilities. Review the list above sorted by publication date to find the most recent high-severity issues.

How can I scan for Egain vulnerabilities?

CyberStrike's AI-powered security agents automatically detect vulnerabilities in Egain products across your infrastructure. The platform provides continuous pentesting, DAST scanning, and real-time vulnerability monitoring with actionable remediation guidance.

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