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CVE-2008-3701

6.5 · MEDIUM

SQL injection vulnerability in staff/index.php in Kayako SupportSuite 3.20.02 and earlier allows remote authenticated users to execute arbitrary SQL commands via the customfieldlinkid parameter in…

Published Aug 15, 2008kayakoCWE-89EPSS 1.93%

Overview

CVE-2008-3701 is a medium-severity vulnerability affecting kayako supportsuite. It was published on August 15, 2008 and has a CVSS 2.0 base score of 6.5 (MEDIUM).

This vulnerability has a CVSS 2.0 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

SQL injection vulnerability in staff/index.php in Kayako SupportSuite 3.20.02 and earlier allows remote authenticated users to execute arbitrary SQL commands via the customfieldlinkid parameter in a delcflink action.

Remediation

Check the references section for vendor advisories and patches from kayako. Update supportsuite to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected products

VendorProductVersionsStatus
kayakosupportsuite0Affected

References

Refforums.kayako.com/f3/3-30-00-stable-released-18304/Refosvdb.org/47616Refsecunia.com/advisories/31431Refwww.gulftech.org/?node=research&article_id=00123-08092008Refwww.securityfocus.com/bid/30642Refexchange.xforce.ibmcloud.com/vulnerabilities/44384Refforums.kayako.com/f3/3-30-00-stable-released-18304/Refosvdb.org/47616Refsecunia.com/advisories/31431Refwww.gulftech.org/?node=research&article_id=00123-08092008

How CyberStrike helps

Frequently asked questions

What is CVE-2008-3701?

CVE-2008-3701 is a medium-severity vulnerability affecting kayako supportsuite. It was published on August 15, 2008 and has a CVSS 2.0 base score of 6.5 (MEDIUM).

How severe is CVE-2008-3701?

This vulnerability has a CVSS 2.0 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2008-3701?

Check the references section for vendor advisories and patches from kayako. Update supportsuite to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2008-3701?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2008-3701 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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