CVE-2009-5056
2.1 · LOWOverview
CVE-2009-5056 is a low-severity vulnerability affecting otrs otrs. It was published on March 18, 2011 and has a CVSS 2.0 base score of 2.1 (LOW).
This vulnerability has a CVSS 2.0 base score of 2.1, rated LOW. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
Remediation
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| otrs | otrs | 0 | Affected |
Frequently Asked Questions
What is CVE-2009-5056?
CVE-2009-5056 is a low-severity vulnerability affecting otrs otrs. It was published on March 18, 2011 and has a CVSS 2.0 base score of 2.1 (LOW).
How severe is CVE-2009-5056?
This vulnerability has a CVSS 2.0 base score of 2.1, rated LOW. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2009-5056?
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2009-5056?
CyberStrike's AI-powered security agents can automatically detect CVE-2009-5056 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
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