CVE-2011-2385
6.5 · MEDIUMOverview
CVE-2011-2385 is a medium-severity vulnerability affecting otrs iphonehandle. It was published on July 19, 2011 and has a CVSS 2.0 base score of 6.5 (MEDIUM).
This vulnerability has a CVSS 2.0 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors.
Remediation
Check the references section for vendor advisories and patches from otrs. Update iphonehandle to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
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References
Frequently Asked Questions
What is CVE-2011-2385?
CVE-2011-2385 is a medium-severity vulnerability affecting otrs iphonehandle. It was published on July 19, 2011 and has a CVSS 2.0 base score of 6.5 (MEDIUM).
How severe is CVE-2011-2385?
This vulnerability has a CVSS 2.0 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2011-2385?
Check the references section for vendor advisories and patches from otrs. Update iphonehandle to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2011-2385?
CyberStrike's AI-powered security agents can automatically detect CVE-2011-2385 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
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