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CVE-2011-2385

6.5 · MEDIUM

The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticat…

Published Jul 19, 2011otrsCWE-264EPSS 1.74%

Overview

CVE-2011-2385 is a medium-severity vulnerability affecting otrs iphonehandle. It was published on July 19, 2011 and has a CVSS 2.0 base score of 6.5 (MEDIUM).

This vulnerability has a CVSS 2.0 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors.

Remediation

Check the references section for vendor advisories and patches from otrs. Update iphonehandle to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected products

VendorProductVersionsStatus

References

Refosvdb.org/73885Refotrs.org/advisory/OSA-2011-02-en/Refsecunia.com/advisories/45227Refwww.securityfocus.com/bid/48678Refexchange.xforce.ibmcloud.com/vulnerabilities/68558Refosvdb.org/73885Refotrs.org/advisory/OSA-2011-02-en/Refsecunia.com/advisories/45227Refwww.securityfocus.com/bid/48678Refexchange.xforce.ibmcloud.com/vulnerabilities/68558

How CyberStrike helps

Frequently asked questions

What is CVE-2011-2385?

CVE-2011-2385 is a medium-severity vulnerability affecting otrs iphonehandle. It was published on July 19, 2011 and has a CVSS 2.0 base score of 6.5 (MEDIUM).

How severe is CVE-2011-2385?

This vulnerability has a CVSS 2.0 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2011-2385?

Check the references section for vendor advisories and patches from otrs. Update iphonehandle to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2011-2385?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2011-2385 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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