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CVE-2011-2755

5.0 · MEDIUM

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 allows remote attackers to read arbitrary files via unspecified vectors.

Published Jul 17, 2011manageengineCWE-22EPSS 30.88%

Overview

CVE-2011-2755 is a medium-severity vulnerability affecting manageengine servicedesk_plus. It was published on July 17, 2011 and has a CVSS 2.0 base score of 5.0 (MEDIUM).

This vulnerability has a CVSS 2.0 base score of 5.0, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical description

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 allows remote attackers to read arbitrary files via unspecified vectors.

Remediation

Check the references section for vendor advisories and patches from manageengine. Update servicedesk_plus to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected products

VendorProductVersionsStatus

References

Refwww.kb.cert.org/vuls/id/543310Refwww.kb.cert.org/vuls/id/543310

How CyberStrike helps

Frequently asked questions

What is CVE-2011-2755?

CVE-2011-2755 is a medium-severity vulnerability affecting manageengine servicedesk_plus. It was published on July 17, 2011 and has a CVSS 2.0 base score of 5.0 (MEDIUM).

How severe is CVE-2011-2755?

This vulnerability has a CVSS 2.0 base score of 5.0, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2011-2755?

Check the references section for vendor advisories and patches from manageengine. Update servicedesk_plus to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2011-2755?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2011-2755 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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