CVE-2013-6838
10.0 · HIGHAn unspecified Enghouse Interactive Professional Services "addon product" in Enghouse Interactive IVR Pro (VIP2000) 9.0.3 (rel903), when using OpenVZ and fallback customization, uses the same SSH p…
Overview
CVE-2013-6838 is a high-severity vulnerability affecting enghouseinteractive ivr_pro. It was published on January 28, 2014 and has a CVSS 2.0 base score of 10.0 (HIGH).
This vulnerability has a CVSS 2.0 base score of 10.0, rated HIGH. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
Technical description
An unspecified Enghouse Interactive Professional Services "addon product" in Enghouse Interactive IVR Pro (VIP2000) 9.0.3 (rel903), when using OpenVZ and fallback customization, uses the same SSH private key across different customers' installations, which allows remote attackers to gain privileges by leveraging knowledge of this key.
Remediation
Check the references section for vendor advisories and patches from enghouseinteractive. Update ivr_pro to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected products
| Vendor | Product | Versions | Status |
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Frequently asked questions
What is CVE-2013-6838?
CVE-2013-6838 is a high-severity vulnerability affecting enghouseinteractive ivr_pro. It was published on January 28, 2014 and has a CVSS 2.0 base score of 10.0 (HIGH).
How severe is CVE-2013-6838?
This vulnerability has a CVSS 2.0 base score of 10.0, rated HIGH. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
How do I fix or remediate CVE-2013-6838?
Check the references section for vendor advisories and patches from enghouseinteractive. Update ivr_pro to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2013-6838?
CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2013-6838 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.
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