CVE-2016-9139
6.1 · MEDIUMOverview
CVE-2016-9139 is a medium-severity vulnerability affecting otrs otrs. It was published on February 17, 2017 and has a CVSS 3.0 base score of 6.1 (MEDIUM).
This vulnerability has a CVSS 3.0 base score of 6.1, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
Technical Description
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment.
Remediation
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
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Frequently Asked Questions
What is CVE-2016-9139?
CVE-2016-9139 is a medium-severity vulnerability affecting otrs otrs. It was published on February 17, 2017 and has a CVSS 3.0 base score of 6.1 (MEDIUM).
How severe is CVE-2016-9139?
This vulnerability has a CVSS 3.0 base score of 6.1, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
How do I fix or remediate CVE-2016-9139?
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2016-9139?
CyberStrike's AI-powered security agents can automatically detect CVE-2016-9139 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
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