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CVE-2017-6626

5.3 · MEDIUM

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve informat…

Published May 3, 2017CWE-200EPSS 2.30%

Overview

CVE-2017-6626 is a medium-severity vulnerability. It was published on May 3, 2017 and has a CVSS 3.0 base score of 5.3 (MEDIUM).

This vulnerability has a CVSS 3.0 base score of 5.3, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical description

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Frequently asked questions

What is CVE-2017-6626?

CVE-2017-6626 is a medium-severity vulnerability. It was published on May 3, 2017 and has a CVSS 3.0 base score of 5.3 (MEDIUM).

How severe is CVE-2017-6626?

This vulnerability has a CVSS 3.0 base score of 5.3, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2017-6626?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2017-6626?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2017-6626 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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