CVE-2018-10198
4.3 · MEDIUMOverview
CVE-2018-10198 is a medium-severity vulnerability affecting otrs otrs. It was published on June 6, 2018 and has a CVSS 3.0 base score of 4.3 (MEDIUM).
This vulnerability has a CVSS 3.0 base score of 4.3, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
Remediation
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| otrs | otrs | >= 6.0.0, < 6.0.7 | Affected |
Frequently Asked Questions
What is CVE-2018-10198?
CVE-2018-10198 is a medium-severity vulnerability affecting otrs otrs. It was published on June 6, 2018 and has a CVSS 3.0 base score of 4.3 (MEDIUM).
How severe is CVE-2018-10198?
This vulnerability has a CVSS 3.0 base score of 4.3, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2018-10198?
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2018-10198?
CyberStrike's AI-powered security agents can automatically detect CVE-2018-10198 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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