CVE-2018-7567
7.2 · HIGHOverview
CVE-2018-7567 is a high-severity vulnerability affecting otrs otrs. It was published on March 4, 2018 and has a CVSS 3.0 base score of 7.2 (HIGH).
This vulnerability has a CVSS 3.0 base score of 7.2, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.
Remediation
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| otrs | otrs | 5.0.0 | Affected |
Frequently Asked Questions
What is CVE-2018-7567?
CVE-2018-7567 is a high-severity vulnerability affecting otrs otrs. It was published on March 4, 2018 and has a CVSS 3.0 base score of 7.2 (HIGH).
How severe is CVE-2018-7567?
This vulnerability has a CVSS 3.0 base score of 7.2, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2018-7567?
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2018-7567?
CyberStrike's AI-powered security agents can automatically detect CVE-2018-7567 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
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