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CVE-2019-16949

6.5 · MEDIUM

An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34.

Published Nov 13, 2019CWE-20EPSS 0.78%

Overview

CVE-2019-16949 is a medium-severity vulnerability. It was published on November 13, 2019 and has a CVSS 3.1 base score of 6.5 (MEDIUM).

This vulnerability has a CVSS 3.1 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address). This POST request can be modified to change the message as well as the end recipient of the message. The e-mail address will have the same domain name and user as the product allotted. This can be used in phishing campaigns against users on the same domain.

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

Refmjlanders.com/2019/11/07/multiple-vulnerabilities-found-in-enghouse-zeacom-web-chat/Refmjlanders.com/2019/11/07/multiple-vulnerabilities-found-in-enghouse-zeacom-web-chat/

How CyberStrike helps

Frequently asked questions

What is CVE-2019-16949?

CVE-2019-16949 is a medium-severity vulnerability. It was published on November 13, 2019 and has a CVSS 3.1 base score of 6.5 (MEDIUM).

How severe is CVE-2019-16949?

This vulnerability has a CVSS 3.1 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2019-16949?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2019-16949?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2019-16949 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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