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CVE-2019-16951

5.3 · MEDIUM
Published Nov 13, 2019 enghouse CWE-829 EPSS 0.95% (59th pctl)

Overview

CVE-2019-16951 is a medium-severity vulnerability affecting enghouse web_chat. It was published on November 13, 2019 and has a CVSS 3.1 base score of 5.3 (MEDIUM).

This vulnerability has a CVSS 3.1 base score of 5.3, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical Description

A remote file include (RFI) issue was discovered in Enghouse Web Chat 6.2.284.34. One can replace the localhost attribute with one's own domain name. When the product calls this domain after the POST request is sent, it retrieves an attacker's data and displays it. Also worth mentioning is the amount of information sent in the request from this product to the attacker: it reveals information the public should not have. This includes pathnames and internal ip addresses.

Remediation

Check the references section for vendor advisories and patches from enghouse. Update web_chat to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status

Frequently Asked Questions

What is CVE-2019-16951?

CVE-2019-16951 is a medium-severity vulnerability affecting enghouse web_chat. It was published on November 13, 2019 and has a CVSS 3.1 base score of 5.3 (MEDIUM).

How severe is CVE-2019-16951?

This vulnerability has a CVSS 3.1 base score of 5.3, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2019-16951?

Check the references section for vendor advisories and patches from enghouse. Update web_chat to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2019-16951?

CyberStrike's AI-powered security agents can automatically detect CVE-2019-16951 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.