CVE-2020-10100
6.5 · MEDIUMAn issue was discovered in Zammad 3.0 through 3.2.
Overview
CVE-2020-10100 is a medium-severity vulnerability. It was published on March 5, 2020 and has a CVSS 3.1 base score of 6.5 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical description
An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.
Remediation
Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
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Frequently asked questions
What is CVE-2020-10100?
CVE-2020-10100 is a medium-severity vulnerability. It was published on March 5, 2020 and has a CVSS 3.1 base score of 6.5 (MEDIUM).
How severe is CVE-2020-10100?
This vulnerability has a CVSS 3.1 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2020-10100?
Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2020-10100?
CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2020-10100 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.
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