CVE-2020-1774
4.5 · MEDIUMOverview
CVE-2020-1774 is a medium-severity vulnerability affecting otrs otrs. It was published on April 28, 2020 and has a CVSS 3.1 base score of 4.5 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 4.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.
Remediation
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| otrs | otrs | 5.0.0 | Affected |
References
Frequently Asked Questions
What is CVE-2020-1774?
CVE-2020-1774 is a medium-severity vulnerability affecting otrs otrs. It was published on April 28, 2020 and has a CVSS 3.1 base score of 4.5 (MEDIUM).
How severe is CVE-2020-1774?
This vulnerability has a CVSS 3.1 base score of 4.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2020-1774?
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2020-1774?
CyberStrike's AI-powered security agents can automatically detect CVE-2020-1774 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
Automated penetration testing that runs continuously, not just quarterly.
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