CVE-2020-2004
6.8 · MEDIUMOverview
CVE-2020-2004 is a medium-severity vulnerability affecting paloaltonetworks globalprotect. It was published on May 13, 2020 and has a CVSS 3.1 base score of 6.8 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 6.8, rated MEDIUM. It requires local or adjacent network access to exploit. Some level of privileges is required for exploitation.
Technical Description
Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1) 'Save User Credential' option should be set to 'Yes' in the GlobalProtect Portal's Agent configuration, (2) the GlobalProtect user manually selects a gateway, (3) and the logging level is set to 'Dump' while collecting troubleshooting logs. This issue does not affect GlobalProtect app on other platforms (for example iOS/Android/Linux). This issue affects GlobalProtect app 5.0 versions earlier than 5.0.9, GlobalProtect app 5.1 versions earlier than 5.1.2 on Windows or MacOS. Since becoming aware of the issue, Palo Alto Networks has safely deleted all the known GlobalProtectLogs zip files sent by customers with the credentials. We now filter and remove these credentials from all files sent to Cus
Remediation
Check the references section for vendor advisories and patches from paloaltonetworks. Update globalprotect to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| paloaltonetworks | globalprotect | >= 5.0.0, < 5.0.9 | Affected |
Frequently Asked Questions
What is CVE-2020-2004?
CVE-2020-2004 is a medium-severity vulnerability affecting paloaltonetworks globalprotect. It was published on May 13, 2020 and has a CVSS 3.1 base score of 6.8 (MEDIUM).
How severe is CVE-2020-2004?
This vulnerability has a CVSS 3.1 base score of 6.8, rated MEDIUM. It requires local or adjacent network access to exploit. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2020-2004?
Check the references section for vendor advisories and patches from paloaltonetworks. Update globalprotect to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2020-2004?
CyberStrike's AI-powered security agents can automatically detect CVE-2020-2004 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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