CVE-2020-3267
7.1 · HIGHOverview
CVE-2020-3267 is a high-severity vulnerability affecting cisco unified_contact_center_express. It was published on June 3, 2020 and has a CVSS 3.1 base score of 7.1 (HIGH).
This vulnerability has a CVSS 3.1 base score of 7.1, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition.
Remediation
Check the references section for vendor advisories and patches from cisco. Update unified_contact_center_express to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| cisco | unified_contact_center_express | >= 0, < 12.5\(1\) | Affected |
Frequently Asked Questions
What is CVE-2020-3267?
CVE-2020-3267 is a high-severity vulnerability affecting cisco unified_contact_center_express. It was published on June 3, 2020 and has a CVSS 3.1 base score of 7.1 (HIGH).
How severe is CVE-2020-3267?
This vulnerability has a CVSS 3.1 base score of 7.1, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2020-3267?
Check the references section for vendor advisories and patches from cisco. Update unified_contact_center_express to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2020-3267?
CyberStrike's AI-powered security agents can automatically detect CVE-2020-3267 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
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