CVE-2021-43959
5.7 · MEDIUMOverview
CVE-2021-43959 is a medium-severity vulnerability affecting atlassian jira_service_desk. It was published on July 26, 2022 and has a CVSS 3.1 base score of 5.7 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 5.7, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
Affected versions of Atlassian Jira Service Management Server and Data Center allow authenticated remote attackers to access the content of internal network resources via a Server-Side Request Forgery (SSRF) vulnerability in the CSV importing feature of JSM Insight. When running in an environment like Amazon EC2, this flaw may be used to access to a metadata resource that provides access credentials and other potentially confidential information. The affected versions are before version 4.13.20, from version 4.14.0 before 4.20.8, and from version 4.21.0 before 4.22.2.
Remediation
Check the references section for vendor advisories and patches from atlassian. Update jira_service_desk to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| atlassian | jira_service_desk | >= 0, < 4.13.20 | Affected |
| atlassian | jira_service_management | >= 4.14.0, < 4.20.8 | Affected |
Frequently Asked Questions
What is CVE-2021-43959?
CVE-2021-43959 is a medium-severity vulnerability affecting atlassian jira_service_desk. It was published on July 26, 2022 and has a CVSS 3.1 base score of 5.7 (MEDIUM).
How severe is CVE-2021-43959?
This vulnerability has a CVSS 3.1 base score of 5.7, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2021-43959?
Check the references section for vendor advisories and patches from atlassian. Update jira_service_desk to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2021-43959?
CyberStrike's AI-powered security agents can automatically detect CVE-2021-43959 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
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