Skip to main content

Over 150 LLM Providers · Over 5,300 Models The most extensible AI-powered pentesting platform. Open source. Star on GitHub

CVE-2022-0474

2.4 · LOW
Published Feb 7, 2022 otrs CWE-200 EPSS 0.64% (48th pctl)

Overview

CVE-2022-0474 is a low-severity vulnerability affecting otrs custom_contact_fields. It was published on February 7, 2022 and has a CVSS 3.1 base score of 2.4 (LOW).

This vulnerability has a CVSS 3.1 base score of 2.4, rated LOW. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical Description

Full list of recipients from customer users in a contact field could be disclosed in notification emails event when the notification is set to be sent to each recipient individually. This issue affects: OTRS AG OTRSCustomContactFields 8.0.x version: 8.0.11 and prior versions.

Remediation

Check the references section for vendor advisories and patches from otrs. Update custom_contact_fields to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status
otrs custom_contact_fields >= 8.0.0, < 8.0.12 Affected

Frequently Asked Questions

What is CVE-2022-0474?

CVE-2022-0474 is a low-severity vulnerability affecting otrs custom_contact_fields. It was published on February 7, 2022 and has a CVSS 3.1 base score of 2.4 (LOW).

How severe is CVE-2022-0474?

This vulnerability has a CVSS 3.1 base score of 2.4, rated LOW. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2022-0474?

Check the references section for vendor advisories and patches from otrs. Update custom_contact_fields to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2022-0474?

CyberStrike's AI-powered security agents can automatically detect CVE-2022-0474 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.