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CVE-2022-20658

9.6 · CRITICAL

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an…

Published Jan 14, 2022CWE-602EPSS 1.39%

Overview

CVE-2022-20658 is a critical-severity vulnerability. It was published on January 14, 2022 and has a CVSS 3.1 base score of 9.6 (CRITICAL).

This vulnerability has a CVSS 3.1 base score of 9.6, rated CRITICAL. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

Reftools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccmp-priv-esc-JzhTFLm4Reftools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccmp-priv-esc-JzhTFLm4

How CyberStrike helps

Frequently asked questions

What is CVE-2022-20658?

CVE-2022-20658 is a critical-severity vulnerability. It was published on January 14, 2022 and has a CVSS 3.1 base score of 9.6 (CRITICAL).

How severe is CVE-2022-20658?

This vulnerability has a CVSS 3.1 base score of 9.6, rated CRITICAL. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2022-20658?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2022-20658?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2022-20658 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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