CVE-2023-20058
6.1 · MEDIUMOverview
CVE-2023-20058 is a medium-severity vulnerability affecting cisco packaged_contact_center_enterprise. It was published on January 20, 2023 and has a CVSS 3.1 base score of 6.1 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 6.1, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
Technical Description
A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a reflected cross-site scripting (XSS) attack against a user of the interface.
This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.
Remediation
Check the references section for vendor advisories and patches from cisco. Update packaged_contact_center_enterprise to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| cisco | packaged_contact_center_enterprise | >= 9.0\(1\), < 12.5\(1\)_su2_es05 | Affected |
| cisco | unified_contact_center_enterprise | >= 0, < 12.5\(1\)_es02 | Affected |
| cisco | unified_contact_center_express | >= 0, < 12.5\(1\)_su2_es05 | Affected |
| cisco | unified_intelligence_center | >= 0, < 12.5\(1\)_es02 | Affected |
Frequently Asked Questions
What is CVE-2023-20058?
CVE-2023-20058 is a medium-severity vulnerability affecting cisco packaged_contact_center_enterprise. It was published on January 20, 2023 and has a CVSS 3.1 base score of 6.1 (MEDIUM).
How severe is CVE-2023-20058?
This vulnerability has a CVSS 3.1 base score of 6.1, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
How do I fix or remediate CVE-2023-20058?
Check the references section for vendor advisories and patches from cisco. Update packaged_contact_center_enterprise to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2023-20058?
CyberStrike's AI-powered security agents can automatically detect CVE-2023-20058 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
Automated penetration testing that runs continuously, not just quarterly.
AI-driven PR review catches vulnerable dependencies before they ship.
Browser-based exploitation validates findings with real proof-of-concept.
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