CVE-2023-22501
9.1 · CRITICALOverview
CVE-2023-22501 is a critical-severity vulnerability affecting atlassian jira_service_management. It was published on February 1, 2023 and has a CVSS 3.1 base score of 9.1 (CRITICAL).
This vulnerability has a CVSS 3.1 base score of 9.1, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
Technical Description
An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management instance under certain circumstances_._ With write access to a User Directory and outgoing email enabled on a Jira Service Management instance, an attacker could gain access to signup tokens sent to users with accounts that have never been logged into. Access to these tokens can be obtained in two cases:
* If the attacker is included on Jira issues or requests with these users, or
* If the attacker is forwarded or otherwise gains access to emails containing a “View Request” link from these users.
Bot accounts are particularly susceptible to this scenario. On instances with single sign-on, external customer accounts can be affected in projects where anyone can create their own account.
Remediation
Check the references section for vendor advisories and patches from atlassian. Update jira_service_management to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| atlassian | jira_service_management | >= 5.3.0, < 5.3.3 | Affected |
Frequently Asked Questions
What is CVE-2023-22501?
CVE-2023-22501 is a critical-severity vulnerability affecting atlassian jira_service_management. It was published on February 1, 2023 and has a CVSS 3.1 base score of 9.1 (CRITICAL).
How severe is CVE-2023-22501?
This vulnerability has a CVSS 3.1 base score of 9.1, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
How do I fix or remediate CVE-2023-22501?
Check the references section for vendor advisories and patches from atlassian. Update jira_service_management to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2023-22501?
CyberStrike's AI-powered security agents can automatically detect CVE-2023-22501 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
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