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CVE-2023-38060

6.3 · MEDIUM
Published Jul 24, 2023 otrs CWE-20 EPSS 0.68% (50th pctl)

Overview

CVE-2023-38060 is a medium-severity vulnerability affecting otrs otrs. It was published on July 24, 2023 and has a CVSS 3.1 base score of 6.3 (MEDIUM).

This vulnerability has a CVSS 3.1 base score of 6.3, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical Description

Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment. 

This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Remediation

Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status
otrs otrs 6.0.1 Affected

Frequently Asked Questions

What is CVE-2023-38060?

CVE-2023-38060 is a medium-severity vulnerability affecting otrs otrs. It was published on July 24, 2023 and has a CVSS 3.1 base score of 6.3 (MEDIUM).

How severe is CVE-2023-38060?

This vulnerability has a CVSS 3.1 base score of 6.3, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2023-38060?

Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2023-38060?

CyberStrike's AI-powered security agents can automatically detect CVE-2023-38060 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.