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CVE-2024-23792

5.3 · MEDIUM

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user.

Published Jan 29, 2024CWE-287EPSS 0.34%

Overview

CVE-2024-23792 is a medium-severity vulnerability. It was published on January 29, 2024 and has a CVSS 3.1 base score of 5.3 (MEDIUM).

This vulnerability has a CVSS 3.1 base score of 5.3, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

When adding attachments to ticket comments,

another user can add attachments as well impersonating the orginal user. The attack requires a

logged-in other user to know the UUID. While the legitimate user

completes the comment, the malicious user can add more files to the

comment.

This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

Refotrs.com/release-notes/otrs-security-advisory-2024-03/Refotrs.com/release-notes/otrs-security-advisory-2024-03/

How CyberStrike helps

Frequently asked questions

What is CVE-2024-23792?

CVE-2024-23792 is a medium-severity vulnerability. It was published on January 29, 2024 and has a CVSS 3.1 base score of 5.3 (MEDIUM).

How severe is CVE-2024-23792?

This vulnerability has a CVSS 3.1 base score of 5.3, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2024-23792?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2024-23792?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2024-23792 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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