CVE-2024-23792
5.3 · MEDIUMOverview
CVE-2024-23792 is a medium-severity vulnerability affecting otrs otrs. It was published on January 29, 2024 and has a CVSS 3.1 base score of 5.3 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 5.3, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
When adding attachments to ticket comments,
another user can add attachments as well impersonating the orginal user. The attack requires a
logged-in other user to know the UUID. While the legitimate user
completes the comment, the malicious user can add more files to the
comment.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Remediation
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| otrs | otrs | >= 7.0.0, < 7.0.49 | Affected |
Frequently Asked Questions
What is CVE-2024-23792?
CVE-2024-23792 is a medium-severity vulnerability affecting otrs otrs. It was published on January 29, 2024 and has a CVSS 3.1 base score of 5.3 (MEDIUM).
How severe is CVE-2024-23792?
This vulnerability has a CVSS 3.1 base score of 5.3, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2024-23792?
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2024-23792?
CyberStrike's AI-powered security agents can automatically detect CVE-2024-23792 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
Automated penetration testing that runs continuously, not just quarterly.
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