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CVE-2024-23793

6.3 · MEDIUM

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability.

Published Jun 6, 2024CWE-22EPSS 0.78%

Overview

CVE-2024-23793 is a medium-severity vulnerability. It was published on June 6, 2024 and has a CVSS 3.1 base score of 6.3 (MEDIUM).

This vulnerability has a CVSS 3.1 base score of 6.3, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.

This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

Refotrs.com/release-notes/otrs-security-advisory-2024-05/Refotrs.com/release-notes/otrs-security-advisory-2024-05/

How CyberStrike helps

Frequently asked questions

What is CVE-2024-23793?

CVE-2024-23793 is a medium-severity vulnerability. It was published on June 6, 2024 and has a CVSS 3.1 base score of 6.3 (MEDIUM).

How severe is CVE-2024-23793?

This vulnerability has a CVSS 3.1 base score of 6.3, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2024-23793?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2024-23793?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2024-23793 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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