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CVE-2024-28986

9.8 · CRITICALActively Exploited

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.

Published Aug 13, 2024CWE-502EPSS 84.63%

Overview

CVE-2024-28986 is a critical-severity vulnerability. It was published on August 13, 2024 and has a CVSS 3.1 base score of 9.8 (CRITICAL). This vulnerability is listed in CISA's Known Exploited Vulnerabilities catalog, indicating active exploitation in the wild.

This vulnerability has a CVSS 3.1 base score of 9.8, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.

While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.  

However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

Refsupport.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1Refwww.solarwinds.com/trust-center/security-advisories/CVE-2024-28986CISAwww.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986

How CyberStrike helps

Frequently asked questions

What is CVE-2024-28986?

CVE-2024-28986 is a critical-severity vulnerability. It was published on August 13, 2024 and has a CVSS 3.1 base score of 9.8 (CRITICAL). This vulnerability is listed in CISA's Known Exploited Vulnerabilities catalog, indicating active exploitation in the wild.

How severe is CVE-2024-28986?

This vulnerability has a CVSS 3.1 base score of 9.8, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2024-28986?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2024-28986?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2024-28986 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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