CVE-2024-29185
9.0 · CRITICALOverview
CVE-2024-29185 is a critical-severity vulnerability affecting freescout freescout. It was published on March 22, 2024 and has a CVSS 3.1 base score of 9.0 (CRITICAL).
This vulnerability has a CVSS 3.1 base score of 9.0, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
Technical Description
FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.
Remediation
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| freescout | freescout | >= 0, < 1.8.128 | Affected |
Frequently Asked Questions
What is CVE-2024-29185?
CVE-2024-29185 is a critical-severity vulnerability affecting freescout freescout. It was published on March 22, 2024 and has a CVSS 3.1 base score of 9.0 (CRITICAL).
How severe is CVE-2024-29185?
This vulnerability has a CVSS 3.1 base score of 9.0, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
How do I fix or remediate CVE-2024-29185?
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2024-29185?
CyberStrike's AI-powered security agents can automatically detect CVE-2024-29185 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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