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CVE-2024-43443

4.9 · MEDIUM

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting…

Published Aug 26, 2024CWE-790EPSS 0.36%

Overview

CVE-2024-43443 is a medium-severity vulnerability. It was published on August 26, 2024 and has a CVSS 3.1 base score of 4.9 (MEDIUM).

This vulnerability has a CVSS 3.1 base score of 4.9, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.

This issue affects:

* OTRS from 7.0.X through 7.0.50

* OTRS 8.0.X

* OTRS 2023.X

* OTRS from 2024.X through 2024.5.X

* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

Refotrs.com/release-notes/otrs-security-advisory-2024-11/

How CyberStrike helps

Frequently asked questions

What is CVE-2024-43443?

CVE-2024-43443 is a medium-severity vulnerability. It was published on August 26, 2024 and has a CVSS 3.1 base score of 4.9 (MEDIUM).

How severe is CVE-2024-43443?

This vulnerability has a CVSS 3.1 base score of 4.9, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2024-43443?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2024-43443?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2024-43443 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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