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CVE-2024-43446

3.5 · LOW

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.

Published Jan 27, 2025CWE-269EPSS 0.22%

Overview

CVE-2024-43446 is a low-severity vulnerability. It was published on January 27, 2025 and has a CVSS 3.1 base score of 3.5 (LOW).

This vulnerability has a CVSS 3.1 base score of 3.5, rated LOW. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.

This issue affects:

* OTRS 7.0.X

* OTRS 8.0.X

* OTRS 2023.X

* OTRS 2024.X

* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

Refotrs.com/release-notes/otrs-security-advisory-2025-02/

How CyberStrike helps

Frequently asked questions

What is CVE-2024-43446?

CVE-2024-43446 is a low-severity vulnerability. It was published on January 27, 2025 and has a CVSS 3.1 base score of 3.5 (LOW).

How severe is CVE-2024-43446?

This vulnerability has a CVSS 3.1 base score of 3.5, rated LOW. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2024-43446?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2024-43446?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2024-43446 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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