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CVE-2024-49193

7.5 · HIGH

Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorizatio…

Published Oct 12, 2024CWE-290EPSS 0.69%

Overview

CVE-2024-49193 is a high-severity vulnerability. It was published on October 12, 2024 and has a CVSS 3.1 base score of 7.5 (HIGH).

This vulnerability has a CVSS 3.1 base score of 7.5, rated HIGH. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical description

Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

GitHubgist.github.com/hackermondev/68ec8ed145fcee49d2f5e2b9d2cf2e52Refnews.ycombinator.com/item?id=41818459Refx.com/hackermondev/status/1844877950698537323

How CyberStrike helps

Frequently asked questions

What is CVE-2024-49193?

CVE-2024-49193 is a high-severity vulnerability. It was published on October 12, 2024 and has a CVSS 3.1 base score of 7.5 (HIGH).

How severe is CVE-2024-49193?

This vulnerability has a CVSS 3.1 base score of 7.5, rated HIGH. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2024-49193?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2024-49193?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2024-49193 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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