Skip to main content

Over 150 LLM Providers · Over 5,300 Models The most extensible AI-powered pentesting platform. Open source. Star on GitHub

CVE-2024-57727

7.5 · HIGH Actively Exploited
Published Jan 15, 2025 simple-help CWE-22 EPSS 95.15% (100th pctl)

Overview

CVE-2024-57727 is a high-severity vulnerability affecting simple-help simplehelp. It was published on January 15, 2025 and has a CVSS 3.1 base score of 7.5 (HIGH). This vulnerability is listed in CISA's Known Exploited Vulnerabilities catalog, indicating active exploitation in the wild.

This vulnerability has a CVSS 3.1 base score of 7.5, rated HIGH. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

Remediation

Check the references section for vendor advisories and patches from simple-help. Update simplehelp to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status
simple-help simplehelp >= 0, < 5.5.8 Affected

Frequently Asked Questions

What is CVE-2024-57727?

CVE-2024-57727 is a high-severity vulnerability affecting simple-help simplehelp. It was published on January 15, 2025 and has a CVSS 3.1 base score of 7.5 (HIGH). This vulnerability is listed in CISA's Known Exploited Vulnerabilities catalog, indicating active exploitation in the wild.

How severe is CVE-2024-57727?

This vulnerability has a CVSS 3.1 base score of 7.5, rated HIGH. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2024-57727?

Check the references section for vendor advisories and patches from simple-help. Update simplehelp to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2024-57727?

CyberStrike's AI-powered security agents can automatically detect CVE-2024-57727 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.