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CVE-2024-57728

7.2 · HIGHActively Exploited

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e.

Published Jan 15, 2025CWE-59EPSS 64.66%

Overview

CVE-2024-57728 is a high-severity vulnerability. It was published on January 15, 2025 and has a CVSS 3.1 base score of 7.2 (HIGH). This vulnerability is listed in CISA's Known Exploited Vulnerabilities catalog, indicating active exploitation in the wild.

This vulnerability has a CVSS 3.1 base score of 7.2, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

Refsimple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlierRefwww.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/CISAwww.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728Refwww.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/Refwww.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce

How CyberStrike helps

Frequently asked questions

What is CVE-2024-57728?

CVE-2024-57728 is a high-severity vulnerability. It was published on January 15, 2025 and has a CVSS 3.1 base score of 7.2 (HIGH). This vulnerability is listed in CISA's Known Exploited Vulnerabilities catalog, indicating active exploitation in the wild.

How severe is CVE-2024-57728?

This vulnerability has a CVSS 3.1 base score of 7.2, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2024-57728?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2024-57728?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2024-57728 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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