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CVE-2025-21628

9.1 · CRITICAL

Chatwoot is a customer engagement suite.

Published Jan 9, 2025CWE-89EPSS 0.69%

Overview

CVE-2025-21628 is a critical-severity vulnerability. It was published on January 9, 2025 and has a CVSS 3.1 base score of 9.1 (CRITICAL).

This vulnerability has a CVSS 3.1 base score of 9.1, rated CRITICAL. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

GitHubgithub.com/chatwoot/chatwoot/commit/b34dac7bbe3c910186083b680e51aad5ea60b44bGitHubgithub.com/chatwoot/chatwoot/security/advisories/GHSA-g8f9-hh83-rcq9

How CyberStrike helps

Frequently asked questions

What is CVE-2025-21628?

CVE-2025-21628 is a critical-severity vulnerability. It was published on January 9, 2025 and has a CVSS 3.1 base score of 9.1 (CRITICAL).

How severe is CVE-2025-21628?

This vulnerability has a CVSS 3.1 base score of 9.1, rated CRITICAL. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2025-21628?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2025-21628?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2025-21628 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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