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CVE-2025-24388

3.8 · LOW

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.

Published Jun 16, 2025CWE-184EPSS 0.28%

Overview

CVE-2025-24388 is a low-severity vulnerability. It was published on June 16, 2025 and has a CVSS 3.1 base score of 3.8 (LOW).

This vulnerability has a CVSS 3.1 base score of 3.8, rated LOW. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.

This issue affects:

* OTRS 7.0.X

* OTRS 8.0.X

* OTRS 2023.X

* OTRS 2024.X

* OTRS 2025.X

* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

Refotrs.com/release-notes/otrs-security-advisory-2025-06/

How CyberStrike helps

Frequently asked questions

What is CVE-2025-24388?

CVE-2025-24388 is a low-severity vulnerability. It was published on June 16, 2025 and has a CVSS 3.1 base score of 3.8 (LOW).

How severe is CVE-2025-24388?

This vulnerability has a CVSS 3.1 base score of 3.8, rated LOW. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2025-24388?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2025-24388?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2025-24388 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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