CVE-2025-48389
7.2 · HIGHOverview
CVE-2025-48389 is a high-severity vulnerability affecting freescout freescout. It was published on May 29, 2025 and has a CVSS 3.1 base score of 7.2 (HIGH).
This vulnerability has a CVSS 3.1 base score of 7.2, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.
Remediation
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| freescout | freescout | >= 0, < 1.8.178 | Affected |
Frequently Asked Questions
What is CVE-2025-48389?
CVE-2025-48389 is a high-severity vulnerability affecting freescout freescout. It was published on May 29, 2025 and has a CVSS 3.1 base score of 7.2 (HIGH).
How severe is CVE-2025-48389?
This vulnerability has a CVSS 3.1 base score of 7.2, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2025-48389?
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2025-48389?
CyberStrike's AI-powered security agents can automatically detect CVE-2025-48389 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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