CVE-2025-48390
7.2 · HIGHOverview
CVE-2025-48390 is a high-severity vulnerability affecting freescout freescout. It was published on May 29, 2025 and has a CVSS 3.1 base score of 7.2 (HIGH).
This vulnerability has a CVSS 3.1 base score of 7.2, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to code injection due to insufficient validation of user input in the php_path parameter. The backticks characters are not removed, as well as tabulation is not removed. When checking user input, the file_exists function is also called to check for the presence of such a file (folder) in the file system. A user with the administrator role can create a translation for the language, which will create a folder in the file system. Further in tools.php, the user can specify the path to this folder as php_path, which will lead to the execution of code in backticks. This issue has been patched in version 1.8.178.
Remediation
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| freescout | freescout | >= 0, < 1.8.178 | Affected |
Frequently Asked Questions
What is CVE-2025-48390?
CVE-2025-48390 is a high-severity vulnerability affecting freescout freescout. It was published on May 29, 2025 and has a CVSS 3.1 base score of 7.2 (HIGH).
How severe is CVE-2025-48390?
This vulnerability has a CVSS 3.1 base score of 7.2, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2025-48390?
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2025-48390?
CyberStrike's AI-powered security agents can automatically detect CVE-2025-48390 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
Automated penetration testing that runs continuously, not just quarterly.
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Browser-based exploitation validates findings with real proof-of-concept.
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