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CVE-2025-48473

4.3 · MEDIUM

FreeScout is a free self-hosted help desk and shared mailbox.

Published May 29, 2025CWE-863EPSS 0.37%

Overview

CVE-2025-48473 is a medium-severity vulnerability. It was published on May 29, 2025 and has a CVSS 3.1 base score of 4.3 (MEDIUM).

This vulnerability has a CVSS 3.1 base score of 4.3, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user has the ability to view this message. Thus, the user can view arbitrary messages from other mailboxes or from other conversations to which they do not have access (access restriction to conversations is implemented by the show_only_assigned_conversations setting, which is also not checked). This issue has been patched in version 1.8.179.

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Frequently asked questions

What is CVE-2025-48473?

CVE-2025-48473 is a medium-severity vulnerability. It was published on May 29, 2025 and has a CVSS 3.1 base score of 4.3 (MEDIUM).

How severe is CVE-2025-48473?

This vulnerability has a CVSS 3.1 base score of 4.3, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2025-48473?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2025-48473?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2025-48473 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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