CVE-2025-48475
8.1 · HIGHOverview
CVE-2025-48475 is a high-severity vulnerability affecting freescout freescout. It was published on May 29, 2025 and has a CVSS 3.1 base score of 8.1 (HIGH).
This vulnerability has a CVSS 3.1 base score of 8.1, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180.
Remediation
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| freescout | freescout | >= 0, < 1.8.180 | Affected |
Frequently Asked Questions
What is CVE-2025-48475?
CVE-2025-48475 is a high-severity vulnerability affecting freescout freescout. It was published on May 29, 2025 and has a CVSS 3.1 base score of 8.1 (HIGH).
How severe is CVE-2025-48475?
This vulnerability has a CVSS 3.1 base score of 8.1, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2025-48475?
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2025-48475?
CyberStrike's AI-powered security agents can automatically detect CVE-2025-48475 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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