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CVE-2026-40569

9.0 · CRITICAL

FreeScout is a free self-hosted help desk and shared mailbox.

Published Apr 21, 2026CWE-284EPSS 0.52%

Overview

CVE-2026-40569 is a critical-severity vulnerability. It was published on April 21, 2026 and has a CVSS 3.1 base score of 9.0 (CRITICAL).

This vulnerability has a CVSS 3.1 base score of 9.0, rated CRITICAL. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout (`connectionIncomingSave()` at `app/Http/Controllers/MailboxesController.php:468` and `connectionOutgoingSave()` at line 398). Both methods pass `$request->all()` directly to `$mailbox->fill()` without any field allowlisting, allowing an authenticated admin to overwrite any of the 32 fields in the Mailbox model's `$fillable` array -- including security-critical fields that do not belong to the connection settings form, such as `auto_bcc`, `out_server`, `out_password`, `signature`, `auto_reply_enabled`, and `auto_reply_message`. Validation in `connectionIncomingSave()` is entirely commented out, and the validator in `connectionOutgoingSave()` only checks value formats for SMTP fields without stripping extra parameters. An authenticated admin user can exploit this by appending hidden parameters (e.g., `auto_

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Frequently asked questions

What is CVE-2026-40569?

CVE-2026-40569 is a critical-severity vulnerability. It was published on April 21, 2026 and has a CVSS 3.1 base score of 9.0 (CRITICAL).

How severe is CVE-2026-40569?

This vulnerability has a CVSS 3.1 base score of 9.0, rated CRITICAL. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2026-40569?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2026-40569?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2026-40569 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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