CVE-2026-40570
FreeScout is a free self-hosted help desk and shared mailbox.
Overview
CVE-2026-40570 is a known-severity vulnerability. It was published on April 21, 2026.
Technical description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.
Remediation
Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
References
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Frequently asked questions
What is CVE-2026-40570?
CVE-2026-40570 is a known-severity vulnerability. It was published on April 21, 2026.
How severe is CVE-2026-40570?
CVSS score information is not yet available for this vulnerability. Check back as the CVE record is updated by NVD analysts.
How do I fix or remediate CVE-2026-40570?
Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2026-40570?
CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2026-40570 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.