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CVE-2026-48210

5.7 · MEDIUM

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI.

Published May 31, 2026CWE-200EPSS 0.31%

Overview

CVE-2026-48210 is a medium-severity vulnerability. It was published on May 31, 2026 and has a CVSS 3.1 base score of 5.7 (MEDIUM).

This vulnerability has a CVSS 3.1 base score of 5.7, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical description

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend

This issue affects OTRS 2026.3.1

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

Refotrs.com/release-notes/otrs-security-advisory-2026-09/

How CyberStrike helps

Frequently asked questions

What is CVE-2026-48210?

CVE-2026-48210 is a medium-severity vulnerability. It was published on May 31, 2026 and has a CVSS 3.1 base score of 5.7 (MEDIUM).

How severe is CVE-2026-48210?

This vulnerability has a CVSS 3.1 base score of 5.7, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2026-48210?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2026-48210?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2026-48210 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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