CVE-2026-63204
Zammad is a web based open source helpdesk/customer support system.
Overview
CVE-2026-63204 is a known-severity vulnerability. It was published on September 25, 2026.
Technical description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI provider error message stored for that run, even if the run belongs to a ticket the agent is not authorized to access. The disclosure is limited to the provider error string; ticket content is not exposed. This issue is fixed in version 7.1.2.
Remediation
Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
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Frequently asked questions
What is CVE-2026-63204?
CVE-2026-63204 is a known-severity vulnerability. It was published on September 25, 2026.
How severe is CVE-2026-63204?
CVSS score information is not yet available for this vulnerability. Check back as the CVE record is updated by NVD analysts.
How do I fix or remediate CVE-2026-63204?
Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2026-63204?
CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2026-63204 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.